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Subscription Terms + Conditions

F’ing Subscription Terms and Conditions

These Subscription Terms and Conditions (“Terms”) are between you and F’ing Focus LLC. and govern our respective rights and obligations. Please note that your use of the FingFocus.com website is also governed by our website Terms and Conditions and Privacy Policy, as well as all other applicable terms, conditions, limitations, and requirements on the F’ing website, all of which (as changed over time) are incorporated into these Terms. If you sign up for an F’ing subscription, you accept these Terms, conditions, limitations, and requirements.

 

How do I create a subscription?

Creating a subscription for your favorite F’ing supplements and nutrition items couldn’t be easier! When adding the item to your cart, select the option to Subscribe & Save along with your desired delivery frequency. Also if enrolling into the free sample 14-day trial initiates a subscription. You can also adjust your new subscription settings from within the cart itself during checkout.

 

What are the benefits of a subscription?

F’ing subscriptions are automatic and worry free. Once created, your orders will process on the schedule you selected. The subscription discount is 20% off MSRP of certain products when choosing a recurring rebill frequency, and is outlined on the FingFocus.com product webpage and in the cart during checkout. Discount applied may change for subscriptions created during disruptive sale events (Black Friday, Cyber Monday, Semi-Annual Sale, etc). The subscription discount does not “stack” on top of sale pricing — only the greater discount will apply for a transaction. Subscription product pricing at rebill will apply the standard subscription 20% discount off product MSRP. Applicable taxes and normal shipping rates and rules apply.

 

How do I manage my deliveries?

The beauty of our subscription program is that you have complete control. You may join the program whenever you’d like and leave the program whenever you’d like, without penalty.

Should you need to edit your subscription, all you need to do is log into your FingFocus.com account and head to your profile to view your subscription(s) and their controls. You can add or remove items from an existing subscription, adjust your order frequency, and change your next order date, just to name a few.

Need to change your shipping address or payment method? You can select from any address or payment method already saved to your account or you can add a new one. Each subscription can have its own shipping address and payment method, so you’re not limited to just one for your orders.

Need a hand? Don’t hesitate to reach out! Email hello@FingFocus.com and our incredible support team will be happy to help!

 

How will I know when my subscription order is on its way?

You can expect an order confirmation email every time an order processes. All upcoming order dates are available in your subscription profile as well. We’ll also shoot you an email as soon as your order ships so you can keep an eye on it from door to door. No surprises here!

 

When will I be charged?

You’ll be charged automatically on the date the order is processed.

 

An order just processed that I wasn’t ready for. Can it be canceled?

If the order has already shipped, refunds will not be given to repeat or recurring customers. Because the purchase of a trial kit begins an auto-refill membership, the trial is considered the customer’s first purchase as this is the point at which you get to try the product(s) risk free. Any subsequent auto-refill order is considered a repeat/recurring order and will not be refunded. Because of our large scale fulfillment operation and shipping partners, auto-refill orders must be skipped or canceled 24 hours prior to renewal date by live chat or email hello@FingFocus.com

 

Subscription Cancellation

Your F’ing subscription will continue for each sample trial until canceled. You may cancel or modify your F’ing subscriptions at any time by using the this link or by visiting your Account Dashboard.

Other Limitations

  • We reserve the right to accept or refuse your subscription at our discretion.
  • You may not transfer or assign any F’ing subscription.
  • F’ing subscribers are not permitted to subscribe for the purpose of resale, rental, or to ship to their customers or potential customers using their F’ing subscription.
  • Only certain products are eligible for F’ing subscriptions and are noted on the FingFocus.com product webpage.
  • We reserve the right to not ship you an F’ing subscription (some or all products) for one or more subscription periods as necessary, which may affect shipping rates including free shipping eligibility. We won’t charge you the subscription fee for skipped subscription period(s).

 

Fee and Renewal

The subscription fee is stated on the FingFocus.com product webpage. Applicable taxes, and normal shipping rates and rules apply to all subscriptions. We will attempt to honor your preferred shipping method of your F’ing subscription, but as necessary, we reserve the right to process your subscription order using the next most economical shipping method.

If all eligible payment methods we have on record for you are declined for payment of your subscription fee, you must provide us a new eligible payment method promptly or your subscription will be canceled.

If you provide us with a new eligible payment method and are successfully charged, your new subscription period will vary depending on your chosen subscription. Visit your Account Dashboard and Subscription Orders to see renewal dates for your subscription.

UNLESS YOU NOTIFY US BEFORE YOUR RENEWAL DATE THAT YOU WANT TO CANCEL, YOU UNDERSTAND AND ACKNOWLEDGE YOUR F’ING SUBSCRIPTION WILL AUTOMATICALLY CONTINUE, AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEES, INCLUDING ANY APPLICABLE TAXES AND SHIPPING FEES, USING ANY SAVED PAYMENT METHOD WE HAVE ON RECORD FOR YOU.

Agreement Changes

We may, in our sole discretion, change these Terms. Customers with an active F’ing subscription will be notified via email at their F’ing account email address of any changes to these Terms.

Termination by Us

We may terminate your F’ing subscription at our discretion without notice. If we do so after you have been charged a subscription fee but prior to our shipment of the subscription order, your subscription will be canceled and we will give you a refund of the applicable subscription fee. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of any F’ing subscription, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

 

Returns

We strongly believe in our products and want every customer to leave satisfied, so if something’s not exactly right for you, we've got you covered. Items purchased on FingFocus.com can be returned within 15-days of the initial purchase date, and anything outside the 15 days may qualify for store credit. Please contact customer service before sending any product back for a return, replacement, or exchange. Refunds will not be given to repeat or recurring customers. Because the purchase of a trial kit begins an auto-refill membership, the trial is considered the customer’s first purchase as this is the point at which you get to try the product(s) risk free. Any subsequent auto-refill order is considered a repeat/recurring order and will not be refunded.

When buying a unit, only the price of the unit(s) will be refunded, additional restocking fees may apply. Because of our large scale fulfillment operation and shipping partners, auto-refill orders must be skipped or canceled 24 hours before the renewal date by live chat or email hello@FingFocus.com

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